AxisPay Status Page - Service Incident – Incident details

All systems operational

Service Incident

Resolved
Degraded performance
Started 4 months agoLasted about 5 hours
Updates
  • Resolved
    Resolved

    The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.

  • Monitoring
    Monitoring

    We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.

  • Identified
    Identified

    We have identified the issue impacting Mastercard transactions of merchants on the TSYS (Sierra) processor. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.

  • Investigating
    Investigating

    We are currently investigating a potential service incident that may be impacting Mastercard transactions of merchants on the TSYS (Sierra) processor on the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.