AxisPay Status Page - Shift4 Investigating Payment Processing Issue – Incident details

All systems operational

Shift4 Investigating Payment Processing Issue

Resolved
Partial outage
Started 3 months agoLasted about 2 hours

Affected

S4 Acquiring Services

Operational from 11:17 AM to 1:35 PM

Card Processing

Operational from 11:17 AM to 1:35 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Shift4 is aware that some of our end to end merchants were unable to process transactions. We have taken remediation actions to resolve the issue and you should now be able to process transactions.

  • Investigating
    Investigating

    Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.